Frequently asked questions : coming soon
FAQ
Payments & Safety
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here.
We accept payments from major credit card companies like Visa, Mastercard, and American Express.
Shipping & Delivery
Domestic shipping can take up to 7-10 business days once product is decorated.
Foreign shipping could take up to 14-20 business days once product is decorated.
Due to global supply chain challenges, shipping times could be longer than usual.Thank you for understanding.
Shipping rates can vary depending on your region and are calculated at checkout.
Here are the full details of our Shipping Policy.
No, we do not offer free shipping for at this time.
Yes, we ship our products all over the globe.
Please note that shipping rates could vary depending on your region.
Returns & Refunds
No, everything we create is made to order, so we do not offer any type of refund at this time.
Please enquire for more information about our Refund policy.
We do not offer refunds at this time. All sales are final.